Privacy Policy for neabase

Last Updated: 2025-03-08

Thank you for visiting LipDub AI ("we," "us," or "our"), a service provided by neabase. This Privacy Policy outlines how we collect, use, and protect your personal and non-personal information when you use our website and services.

By accessing or using our services, you agree to the terms of this Privacy Policy. If you do not agree with the practices described in this policy, please do not use our services.

1. Information We Collect

1.1 Personal Data

We collect the following personal information from you:
- Name: We collect your name to personalize your experience and communicate with you effectively.
- Email: We collect your email address to send you important information regarding your account, updates, and communication.
- Payment Information: We collect payment details to process your subscriptions securely. However, we do not store your payment information on our servers. Payments are processed by trusted third-party payment processors.
- User Content: We collect and process the content you upload to create lip-synced videos.

1.2 Non-Personal Data

We may use web cookies and similar technologies to collect non-personal information such as your IP address, browser type, device information, and browsing patterns. This information helps us to enhance your browsing experience, analyze trends, and improve our services.

2. Purpose of Data Collection

We collect and use your personal data for the following purposes:
- To provide and maintain our services
- To process your subscriptions and payments
- To notify you about changes to our services
- To provide customer support
- To gather analysis or valuable information so that we can improve our services
- To monitor the usage of our services
- To detect, prevent and address technical issues

3. Data Sharing

We do not share your personal data with any third parties except as required for service provision (e.g., sharing your information with payment processors). We do not sell, trade, or rent your personal information to others.

4. Children's Privacy

LipDub AI is not intended for children under the age of 13. We do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us at the email address provided below.

5. Data Security

We value your trust in providing us your personal information, thus we strive to use commercially acceptable means of protecting it. But remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.

6. Updates to the Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any updates will be posted on this page, and we may notify you via email about significant changes.

7. Contact Information

If you have any questions, concerns, or requests related to this Privacy Policy, you can contact us at:

Email: support@neabase.com

For all other inquiries, please visit our Contact Us page on the Website.

By using LipDub AI, you consent to the terms of this Privacy Policy.